Privacy Policy

Last updated

I. General Provisions

  1. The Website https://inorain.com (hereinafter referred to as the “Website”) is managed by Inorain LLC (hereinafter referred to as the “Company”), through which it provides services on behalf of the Company (hereinafter referred to as the “Services”). This Privacy Policy, along with any related terms that are considered part of it, regulates the use of the Services offered through the Website.
  2. The purpose of this Privacy Policy is to inform and provide information about the Company’s policy regarding the collection, use, disclosure or other processing of personal data as a result of using the Website, as well as the Customer’s rights in relation to such data.
  3. The Company processes personal data in order to provide and improve the Services. By using the Services, the Customer agrees to the Company’s collection, use or other processing of their data in accordance with this Policy.
  4. The Company is not authorized to use the Customer's personal data for secondary purposes without the latter's consent. In this case, the Customer's consent is requested.
  5. For the provision of individual services, the Company may publish additional provisions that are an integral part of this Privacy Policy. Such additional provisions are contained in the "Cookie" policy published in the Annex.
  6. Concepts Used in This Policy
  • 6.1 Personal Data: Any information related to an individual that allows or may allow the identification of the person directly or indirectly.
  • 6.2 Processing of Personal Data: Regardless of the form and method of implementation (including with or without the use of automated, technical means) of any action or group of actions related to the collection, recording, entering, coordination, organization, storage, use, transforming personal data, restoring, transferring, correcting, blocking, deleting, or performing other actions.
  • 6.3 Transfer of Personal Data to Third Parties: An action aimed at transferring personal data or presenting them to other people in a certain or indefinite volume, including the publication of personal data through the media, posting them on information communication networks or bringing personal data to the attention of another person in another way.
  • 6.4 Use of Personal Data: An action performed with personal data, the direct or indirect purpose of which may be making a decision or forming an opinion, acquiring rights, or granting rights or privileges, restricting or depriving rights, achieving another goal that causes harm to the Customer or third parties or may entail legal consequences or otherwise affect their rights and freedoms.
  • 6.5 Personal Data Processor: Within the framework of this policy: the Company organizing and/or carrying out the processing of personal data.
  • 6.6 Customer: An individual to whom the personal data relates.
  • 6.7 Website Visitor: Anyone who accesses the Website and uses it for a specific purpose.
  • 6.8 Website User: Any person registered in the Website and having a personal account.
  • 6.9 Third Party: Any person, body, institution or organization other than the Customer, personal data processor or authorized person, whose rights or legitimate interests are affected or may be affected as a result of the processing of personal data.
  • 6.10 Services: Services provided by the Company, a separate description and terms of provision of which are presented in the Annex and in separate sections.

II. Personal Data Subject to Processing

  1. Within the framework of this Policy, the volume of personal data subject to processing may change depending on the Customer's status and the actions taken by the latter.
  2. For the Website’s users, such data may include: name, surname, middle name, date of birth, contact phone number, mobile phone number, shipping address, information about the organization, email address, country data, city, region of residence.
  3. In case of orders and purchases made from the online store, the Customer's bank details aren’t processed by the Company. Bank details are processed only when using the Website Services, only with the Customer's consent. Bank details are provided to the Company's partner bank, which operates in accordance with the procedure established by the legislation of the Republic of Armenia, and only based on the prerequisites for fulfilling the order. The data aren’t processed for secondary purposes.

III. Processing of Other Personal Data about the User and Website Visitors

  1. The Company may also collect:
  • 10.1. Details of visits to the Website and data on Internet communications.
  • 10.2. Technical information about how the Customer makes use of the Services, in particular, the device and browser with which the Customer accesses the Website.
  • 10.3 Payment information and details of transactions carried out through the Website, including the Customer's payments.
  • 10.4 Information about the Customer's location, including IP address, as well as movement.
  • 10.5 Any additional information that the Customer provides to the Company through the Website (data obtained through "Cookie" tools).
  • 10.6 In some cases, we may also request a photocopy of an identification document, proof of address or other data.

IV. Legal Basis for Processing Personal Data

  1. The personal data processor is obliged to monitor and ensure that the data is processed in accordance with the RA Law "On Personal Data Protection".
  2. Personal data is processed lawfully and for specific purposes and can’t be used for secondary purposes without the Customer's consent.
    The processing of personal data is lawful if:
  • 12.1 the data is processed in compliance with the requirements of the law, and the Customerhas given his consent, except for cases directly provided for by this Law or other laws, or
  • 12.2 the processed data is obtained from publicly available sources of personal data.

V. Purposes of Processing Personal Data

  1. The Customer's personal data is processed for the following purposes:
  • 13.1 Identification of the Customer within the framework of the provision of the Service.
  • 13.2 Provision of personalized services to the Website users.
  • 13.3 Improvement of the quality of services and development of new services.
  • 13.4 Conducting statistical and other research based on anonymous data.
  • 13.5 Ensuring and improving the smooth operation of the Website and the functionality of user accounts.
  • 13.6 Providing the Website users with news, special offers and general information about other products, services and events, unless the Website user has refused to receive the aforementioned information in writing offline or online, certified by an electronic signature.
  • 13.7 Ensuring the effective fulfillment of orders, contracts and other obligations.
  • 13.8 Providing support to the Website users and visitors, scheduling for technical support.
  • 13.9 Monitoring the use of the Services.
  • 13.10 Identifying, preventing technical issues or collecting other necessary technical information.
  • 13.11 Implementing and/or fulfilling the functions, authorizations and obligations assigned to the Company by the legislation of the Republic of Armenia.

VI. Personal Data Confidentiality Regime and Security of Processing

  1. Information about personal data disclosed to the Company is confidential and protected by law.
  2. The Company doesn’t make decisions that have legal consequences for the Website users or otherwise affect their rights and legitimate interests.
  3. To protect personal data, the Company provides sufficient technical and organizational measures for protection.
  • 16.1 To protect personal data, the Company takes reasonable steps to prevent and secure data from unlawful use, access, disclosure, alteration, destruction or other interference.
  • 16.2 The Company has taken legal organizational and technical measures to ensure the security of personal data.

VII. Transfer of Personal Data to Third Parties

  1. The Company is entitled to transfer personal data to third parties with the Customer's consent.
  2. The Company is entitled to transfer personal data to third parties when this arises from the Company's purposes of processing personal data, as well as when it is necessary for the performance of the Company's functions, duties, and authorizations.
  3. Upon request by state and local government bodies in the cases and in the manner prescribed by law, as well as based on the Company's legal obligations, the Customer's personal data may be transferred to these bodies.
  4. The Website may contain links to websites of third-party organizations. These Websites may have their own privacy policies, and the Company bears no responsibility for them.
  5. In the case of a change in the Company's owner, reorganization, or other event that will result in the transfer of personal data to another person, the Company will notify you by email by publishing a relevant notice in the email and/or in the App, clarifying the identity of the new data processor and the Customer’s choices regarding personal data.
  6. The Company may transfer Personal Data not only to companies operating in the territory of the Republic of Armenia, but also to partner organizations operating outside the territory of the Republic of Armenia, which, in accordance with the procedure established by the competent authority of the Republic of Armenia, have an adequate level of protection.

VIII. Disclosure of Personal Data

  1. The Customer’s personal data may be disclosed when reasonably necessary:
  • 23.1 to comply with legal obligations.
  • 23.2 to protect the rights and property of the Company.
  • 23.3 to prevent or investigate possible violations related to the Services.
  • 23.4 to ensure the safety of users, visitors or the public of the Website.
  • 23.5 to protect against legal liability.
  • 23.6 for other purposes with the Customer’s consent.

IX. Storage and Terms of Personal Data

  1. The Company is located and operates in the Republic of Armenia, and personal data is stored in accordance with the RA Law “On Personal Data Protection”.
  2. The Company retains personal data as long as the Customer makes use of the services. If the Services are terminated under the circumstances outlined in the General Terms and Conditions of the Website, personal data will be retained in the Company's systems and processed for as long and to the extent objectively necessary to achieve the purposes for which the data is processed, for a period determined by the Customer's consent, or to fulfill the Company's legal obligations, resolve disputes and enforce the Company's legal agreements.

X. Customer Rights and Obligations

  1. The Customer has the right to withdraw the consent given by him at any time by sending a written notification with the title "Withdrawal of consent to the processing of personal data" or by sending an email certified by an electronic signature letter to the addresses specified in the Contact Information section. As a result, the Company deletes the personal data collected about the person concerned.
  2. The Customer has the right to receive information about their personal data, the processing of the data, the grounds and purposes of the processing, the data processor, its location, as well as the circle of people to whom the personal data may be transferred.
  3. If the Customer considers that the processing of their personal data is carried out in violation of the requirements of this Law or otherwise violates their rights and freedoms, they have the right to appeal the actions or inaction or decisions of the processor to the authorized body for personal data protection or in court.
  4. The Customer has the right to contact the Company using the information specified in the Contact Information section.
  5. The Customer is obliged to request the Processor to correct or delete their personal data if the personal data are incomplete or inaccurate or outdated or were obtained illegally or aren’t necessary to achieve the purposes of the processing.

XI. Procedure for Amending the Privacy Agreement

  1. The Company is entitled to make amendments to the Privacy Policy.
  • 31.1 The amended version of the Privacy Agreement is subject to publication in the Annex.
  • 31.2 Amendments to the Privacy Policy shall enter into force on the date indicated as “Updated”, and the Customer’s continued use of the Services after the date of amendment shall be deemed as consent and acceptance of these terms.

XII. Contact Information

  1. The Company’s location and correspondence address: 651 N Broad St, Suite 201, Middletown, Delaware
  2. The Company’s email address: info@inorain.com
  3. The Company’s telephone number: (+374) 41 151 131

XIII. Final Provisions

  1. In case of discrepancies between the Armenian language and the translated versions of the Privacy Agreement in other languages, the Armenian version shall prevail.
  2. This Privacy Agreement was updated on July 13, 2025.